Engaged employees far more productive than the disengaged

In a study of professional service firms, the Hay Group found that offices with engaged employees were up to 43% more productive and were far more profitable.

The most striking finding is the almost 52% gaps in operating incomes between companies with highly engaged employees and companies whose employees have low-engagement scores. High-engagement companies improved 19.2% while low-engagement companies declined 32.7% in operating income during the study period. For example, New Century Financial Corporation, a U.S. specialty mortgage banking company, found that account executives in the wholesale division who were actively disengaged produced 28% less revenue than their colleagues who were engaged.

Engaged employees also outperformed the not engaged and actively disengaged employees in other divisions It comes as no surprise, then, that engaged employees have been statistically linked with innovation events and better problem solving

Furthermore, those not engaged generated 23% less revenue than their engaged counterparts. Engaged employees also outperformed the not engaged and actively disengaged employees in other divisions. It comes as no surprise, then, that engaged employees have been statistically linked with innovation events and better problem solving.