Employee Engagement Directors Forum - Speakers
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Giles Slinger, CEO, Transparent Consulting
17:05 Supporting first-line managers, engaging front line staff - Fast Feedback for Employee Engagement:
Giles Slinger has a PhD from Cambridge University, where he specialised in Stakeholder Economics. He has worked for 12 years in consultancy for service organisations in the public and private sector.
Other up coming Directors Forums in 2010 and 2011:
•Customer Engagement and Contact Centres
•Customer Engagement, strategies and operations across all channels
•Mobile and Social Media Engagement
•B2B Engagement
•Online Customer Engagement
•Technology solutions for Customer Engagement
To Register an interest in these events please click here
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Join the Customer Engagement Club
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Reports & Features
FEATURE: Want engaged customers - then engage your people
FEATURE: Creating a brand fit for the future – consistency in customer experience or nothing
FEATURE: Mind the gap – why organisations need to catch up with their customers
FEATURE: Behind the brand promise
FEATURE: Should Twitter be a part of your customer engagement strategy?
REPORT: Forrester Customer Experience Executives’ Top Priorities For 2010
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