Peter Flade
Senior Managing Partner

11:50

Employees: Unleashing your untapped competitive advantage

 

 

Peter Flade is a Senior Managing Partner with Gallup and a member of the Executive Committee. Peter is based in London and oversees the European region. Gallup is a global research-based consultancy in applied behavioural economics that helps leaders at every level of business, government and society improve organisational performance by understanding the voice of their constituencies.
Peter works with executive teams to help deliver change. He has published articles in this arena and is a regular presenter at client partner meetings as well as conferences.
Prior to joining Gallup, Peter worked in retail management for the Dixons Group (DSGi) and holds degrees from the University of Kent and LSE; he is currently studying at TRIUM. He is fluent in English, Dutch, and Greek and speaks conversational French.

•Customer Engagement and Contact Centres

•Customer Engagement, strategies and operations across all channels

•Mobile and Social Media Engagement

•B2B Engagement

•Online Customer Engagement

•Technology solutions for Customer Engagement

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