Join us in London on the 12^th-14^th October 2010 for a 3 day intensive Net Promoter Loyalty Course at the Radisson Edwardian Grafton Hotel.

The Net Promoter Customer Loyalty Certification Course provides the critical knowledge and skills you need to prepare for successful customer experience programmes. The intensive training teaches best practices for implementing, managing, and optimizing a Net Promoter programme.

Join a network of customer loyalty practitioners and be recognized as an NPS® expert. 

Sign up before 3rd September and secure an early bird ticket with discounted rates (£350 off the regular registration price).

For more information and to request an invitation please click here:

http://www.netpromoter.com/training/index.jsp