Join the Club 

 Join the Club, membership is free and benefit from:

• The latest Customer Engagement articles,features, tweets, blogs, video, news and news analysis
• Free subscription to Customer Engagement digital magazine
• Network with other members and share ideas and 'good practice'
• Create your own profile and social media network
• Exclusive access to reports, surveys and research
• Regular downloads
• Webinars
• Business benefits from the latest technology
• Free to attend networking events
• Discounted Customer Enagagement Conferences and Seminars
• Discounts on people development training programmes
• Discounts on books
• Free trials and much more...

• Strategy and leadership  - Cross-channel engagement;  retention; acquisition capabilities and corporate maturity; customer portfolio; metrics  
• Insight and analysis – Predictive analytics; voice analytics; customer feedback; contact centres; market research; segmentation, ethnography, semiotics
• Behaviour and trends – Customer relations; market research; segmentation; tools and techniques for engagement around the engagement cycle.   
• Technology and innovation – CRM ; multi-channel ; new technology
• Employee engagement – People development; attrition/retention; engagement; stakeholder engagement
• Social marketing – tools and technology; marketing; consumer interaction; evolution of tools and technology communities, co-creation;, multi-channel contact centres

 Exclusive Membership benefits

 Customer Engagement Club Members will also benefit from a range of exclusive offers from the wider business community designed to further ‘engage’ them. This ground-breaking new entity will feature regular offers and incentives available only to its members - and as this exciting new online community of like-minded strategists grows and matures members will enjoy an increasingly varied range of business- relevant benefits.  

Customer Engagement has tangible commercial benefits for organisations and Customer Engagement Club members will enjoy extra tangible benefits as part of their membership. The Customer Engagement Club -  for its members it really is the best of both worlds.