Join the Customer Engagement Club
Join if you want to see community-only content and contribute with your content.
Presentations: Customer Engagement Strategy & Measurement Forum 3rd November
Download presentations:
• Simon Russell, Head of Multichannel, John Lewis (case study)
• Julian Brewer, UKRBB Digital, Head of Commercial, Barclays Bank (case study)
• Michael Blastland, BBC, Guardian, journalist and renowned economist
• John D’Arcy, Practice Director, Analytics & Insight, Foviance
• Marco Nink, Strategic Consultant, Gallup Consulting
• Dr Guy Fielding, Director, horizon2
• Helen Van Tonder, Speech Applications Specialist, Verint Systems EMEA
• Claire Sporton, Director, Customer Experience Management, Confirmit
Features & Reports
FEATURE: Why RESPECT is the key to employee and customer engagement - and the bottom line
FEATURE: Social media brand strategy - have you got one?
FEATURE: Organisations prioritising mobile and social customer strategies
FEATURE: Modern multi-channel customers a major segmentation challenge
FEATURE: Loyalty 2.0 and beyond – what it really all means
FEATURE: How ‘gamification’ draws brands into consumers’ lives
__55__(@0x64).jpg "Gallup Consulting Logo"){kind=logo}
___ff4e3dad14b947958f1d1b0bd6603e3c(800x250)__81__(@0x64).jpg "Verint Company Logo (jpg)"){kind=logo}
__19__(@0x64).jpg "Foviance_logo_small"){kind=logo}
__91__(@0x128).jpg "Confirmit_3Dlogo_RGB_150dpi")
__94__(@0x64).jpg "DF logo master"){kind=logo}
__48__(@0x128).jpg "Register red"){kind=small}
__211__(@0x128).jpg "PPF LOGO"){kind=logo}
__53__.jpg "CSN_logoMaster")
__30__(@0x64).jpg "SOCAP EU LOGO"){kind=small}
__97__(@0x64).jpg "WOW logo + R + strap 2"){kind=logo}
__45__(@0x64).jpg "Logo Blue"){kind=logo}
- Server: web1.webjam.com
- Total queries:
- Serialization time: 453ms
- Execution time: 625ms
- XSLT time: $$$XSLT$$$ms